As center administrators, we spend all day using four or five of the functions in Accudemia to monitor and manage appointments. The functions we need exist in the system, but we do a lot of repetitive clicking that might be avoidable. Would Engineerica designers consider conducting a user study? I’m sure some administrators would be glad to record and narrate the interactions we have with the system over some minutes, and it could reveal ways to significantly enhance the everyday administrative experience in the system.